Cookie Policy

Tracking Cookie Usage

Capitol Bank’s Web site may use cookies; however, cookies set by or on behalf of Capitol Bank do not collect personal information about you, but only about your browser “session”. This non-personal information is not disclosed to third parties, unless otherwise indicated below, and may be retained by Capitol Bank for Web site improvement and customization purposes, in compliance with Capitol Bank’s policies for privacy and data safeguarding. Only the following types of cookies are used on Capitol Bank Web sites:

Session cookies (Tier 1) are sometimes used on Capitol Bank sites to provide streamlined navigation and for basic Web metrics.

Persistent cookies (Tier 2) may be used on some Capitol Bank sites to allow you to create and save customized reports or preference settings for future visits. uses third party vendor remarketing tracking cookies, including the Google Adwords tracking cookie and Facebook pixel. This means we will continue to show ads to you across the internet, specifically on the Google Content Network (GCN) and Facebook social media website. As always we respect your privacy and are not collecting any identifiable information through the use of Google, Facebook, or any other third party remarketing system.

The third party vendors, including Google and Facebook, whose services we use – will place cookies on web browsers in order to serve ads based on past visits to our website. Third party vendors, including Google and Facebook, use cookies to serve ads based on a user’s prior visits to your website. This allows us to make special offers and continue to market our services to those who have shown interest in our service.

In addition, Capitol Bank utilizes a third-party software called HotJar to compile aggregate user data from our website, for the purpose of improving website use, navigation and the customer experience. For additional information regarding their data privacy policy, please visit the HotJar website via this link.


Opt-Out Instructions

By using, you consent to the placement of the cookies referenced above. You can, however, set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. You may opt out of Google’s use of cookies by visiting the Google advertising opt-out page. You can opt out of the collection and use of information for ad targeting all-together here. You can also set your computer to reject (i.e. “opt out” of) cookies, and you will still be able to access all of the informational resources provided on our site. However, some of the customized and dynamic features may not function properly or as efficiently. To learn more about how to opt out of cookies, please click here.

Capitol Bank never gives away information about our users. If you choose to provide Personal Information about yourself, Capitol Bank will use this information only to communicate directly with you. Capitol Bank will not sell, rent or otherwise disclose that information to third parties unless such disclosure is necessary for the purposes set forth in this Policy, by law or a policy or notice contained or associated with a specific Site(s) and/or Service(s).

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